Got a question?
We’ve got your back.
Running a sportsbook or casino shouldn’t be complicated. Our FAQ section answers everything from setup and pricing to player controls and advanced features. Still need help? We’re here 24/7.
Getting Started
How quickly can I launch my sportsbook?
Your fully branded site can be live in under 24 hours. We handle the setup, so you can focus on your players.
Is there a minimum number of players required?
No minimums. Whether you have 1 player or 100, you’re welcome at PrimeTime.
Can I customize my sportsbook and casino?
Absolutely. Choose your domain, logo, color scheme, and more to make it uniquely yours.
Pricing & Payments
How do I pay, and when?
Payments are weekly, based on the number of active (graded) players.
Features & Functionality
What sports and games are available?
We offer a wide range of sports betting options, including live betting and custom props, as well as a full casino suite with slots, table games, and live dealers.
Can I manage multiple agents or sub-agents?
Yes. Our platform supports multi-agent hierarchies with customizable permissions.
Is there a mobile version for players?
Yes. Our platform is fully mobile-optimized for seamless betting on any device.
Support & Security
What kind of support do you offer?
We utilize advanced encryption and security protocols to ensure your data and transactions are safe.
How secure is the platform?
We utilize advanced encryption and security protocols to ensure your data and transactions are safe.
Can I monitor player activity and risk?
Yes. Our platform includes real-time reporting and risk management tools.